Keeping Professional Products in the Loop

A durable and long-lasting product is a promising starting point for circular activities. Yet organisational challenges remain.

In this episode, Caroline Stern gives insights into Hilti Group's challenges when measuring and improving its circularity. It starts with logistics, spans over accounting, and includes selecting the right input data for ERP systems designed for a linear world.

This episode is the 12th in the series PaaS Decoded, 16 conversations about the fine details of product-as-a-service.

People

Caroline Stern, Head of Sustainability for South Asia Pacific, Hilti Group https://www.linkedin.com/in/carolinestern/

Patrick Hypscher, Co-Founder of Green PO, Expert in Sustainable Business Models https://www.linkedin.com/in/hypscher/

Chapters

00:00 Intro 02:09 Changing the direction of an organisation 04:09 A strong circular foundation 05:58 Access to products as door opener for reuse 08:31 Reuse as better than new 09:34 How Reuse changes internal logistics 13:24 Facing linear depreciation of circular assets 16:06 Defining the production location of a reused product 16:50 Reused product as (no) waste 17:29 The organisation of reuse as the real complexity 18:38 The role of data on resource consumption and CO2 22:23 All products will become more sustainable 27:58 Long last products as basis for PaaS 29:11 Keep the offering in the center 31:42 Open Door Climate and Southeast Asia

About Hilti

Hilti develops, manufactures, and markets products for the construction, building maintenance, energy and manufacturing industries, mainly to the professional end-user. About 32,000 employees work for Hilti.

Further Links

Hilti’s Fleet Management Service: https://www.hilti.com/content/hilti/W1/US/en/business/business/equipment/fleet.html

Hilti’s Reuse activities https://reports.hilti.group/2022/our-stories/circularity-second-life-of-tools

Hilti’s Circularity Measurement https://www.hilti.group/content/hilti/CP/XX/en/company/media-relations/media-releases/bcgsapcircularitystandardscircelligence.html

Transcript

See the episode page for the transcript: https://circularity.fm/hilti-overcoming-hidden-complexities-of-circular-rental-and-reuse/